Jennifer Franklin

Senior VP | GTM | Product | Employee Experience | Medallia | Angel Investor | Coach

With over 20 years of work experience in sales, customer relationship management, and product development, I am passionate about creating and delivering solutions that enhance employee engagement, performance, and well-being. As the VP Product, Employee Experience at Medallia, I lead a team of talented product managers, designers, and engineers to build and launch products that help organizations listen to, understand, and act on employee feedback. I leverage my skills in new business development, direct sales, and financial acumen to identify market opportunities, define product vision and strategy, and drive revenue growth. I also hold a Trained Co-Active Coach certification from the Co-Active Training Institute, which enables me to foster a collaborative and inclusive culture within my team and across the company. As a mentor at Women in Tech Sales, I am committed to supporting and empowering underrepresented groups in the tech industry. I believe that diversity, equity, and inclusion are not only core values, but also competitive advantages that drive innovation and growth.