Alena Bunimovich

Senior Technical Account Manager at Kivuto Solutions//Customer Success//Kivuto Cloud//Implementing software distribution solutions for education//

Being part of the Customer Success team can be extremely rewarding. We empower users to achieve their goals by means of the software we offer and play a direct role in customer success by answering questions and solving problems. Our job is to ensure that the products and services we are offering work flawlessly and to help customers solve a variety of different problems which could have a huge impact on their studies or professional life. Hearing: “you have saved my day, my project, my research…” as an immediate feedback is what makes the job personally rewarding for me.