Director, Business Delivery and Operations
An experienced leader who manages client engagements, operational strategies, planning, and performance improvement. A skilled manager and communicator, excels at liaising with clients and team members across all levels to ensure project outcomes move forward cohesively and efficiently. As project manager on the Transport Canada Low Speed Autonomous Shuttle project, I managed all key deliverables, risks, and mitigation strategies. Providing unifying direction to the project team, ensuring that activities aligned to outcomes and achieved overarching project goals within tight timelines. Key to success as a project manager is my ability to conceptualize projects at a high level and drill down to detailed operational tasks. My systems thinking has helped drive improvements in processes, quality, productivity and efficiency.
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