Joe Hsu is Vice President, Customer, for Brillion. He is responsible for leading implementation, professional services, support, and managed services to maximize value and success for Brillion’s utility clients’ and their residential customers.

Hsu brings more than 14 years of executive B2B SaaS leadership across go-to-market, customer success, and product for companies ranging from pre-revenue to $30M in annual recurring revenue.

Previously, Hsu led Customer Experience at Projector, a professional services automation software company, which was acquired by BigTime Software. After acquisition, Hsu served as Vice President, Strategic Programs, and Chief of Staff to the CEO where he drove growth initiatives, including the acquisition, integration, and launch of a complementary product to the platform.

Hsu graduated summa cum laude from Georgia Institute of Technology with a Bachelor of Science degree in Industrial and Systems Engineering.

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  VP of Customer in Brillion

  The Utility Customer Engagement Platform