I lead award winning Sales and Customer Experience teams. I have experience in building, scaling and transforming Account Management and Customer Success organizations at hyper-growth B2B SaaS companies. Over the past decade I've led Customer Success, Account Management, Implementations, Client Training, Support and Professional Services teams resulting in increased retention, long term revenue growth and customer advocacy.

Currently, I am a Sales Manager of Account Management at Dropbox. I lead a team of amazing individuals, supporting both their career growth and ensuring we exceed our organizational goals.

In addition, I am also the on the Board of Gain Grow Retain, the largest online community for those in Customer Success roles.

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  Co-Founder in EyeCheck

  Take Picture, Save your Sight