Strategic, results-oriented operations leader with 25+ years of experience in driving services innovation and organizational performance. Specialized in technology-driven organizations with a global presence. Strategic, pragmatic, and analytical thinker with extensive experience in strategic planning, client experience, digital transformation, and project and program management. Proven track record of building and leading professional services, project management office, deployment and implementation services, and technical support teams. Known for my ability to identify undiscovered customer needs and match them with technology offerings, resulting in a more targeted solution and enhanced customer experience. Strong business acumen coupled with a collaborative leadership style. Highly skilled at streamlining processes to maximize output and customer experience. Experience with mergers and acquisitions. Fluent in French, English, and Italian. Client Experience | Inspirational & Collaborative Leadership | Strategic Planning Digital Transformation | Change Management | Project Management | Kanban Practitioner | Business Processes | Mergers & Acquisitions | Analytical5 Strategic, results-oriented operations leader with 25+ years of experience in driving services innovation and organizational performance. Specialized in technology-driven organizations with a global presence. Strategic, pragmatic, and analytical thinker with extensive experience in strategic planning, client experience, digital transformation, and project and program management. Proven track record of building and leading professional services, project management office, deployment and implementation services, and technical support teams. Known for my ability to identify undiscovered customer needs and match them with technology offerings, resulting in a more targeted solution and enhanced customer experience. Strong business acumen coupled with a collaborative leadership style. Highly skilled at streamlining processes to maximize output and customer experience. Experience with mergers and acquisitions. Fluent in French, English, and Italian. Client Experience | Inspirational & Collaborative Leadership | Strategic Planning Digital Transformation | Change Management | Project Management | Kanban Practitioner | Business Processes | Mergers & Acquisitions | Analytical5

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  Senior Vice-President, Global Deployment in BrainBox

  We’re in business to heal our planet.