With our headquarters in Atlanta and our associates spread across North America and Europe, we have built a culture which fits the moment. Our associates include a broad mixture of experience and background. They hail from many countries and their diversity brings a range of thought which makes us better as a whole.
A culture built around trust, empowerment and accountability is a foundation for success.
By studying our customers experience, we define our work in terms of improved results (Outcomes). Then we let the solution evolve to best deliver the results.
By treating every requirement as a hypothesis we are naturally forced to think about how to test our ideas.
Throughout the life of a product there is tremendous learning to be derived from usage. So, every release is a learning opportunity.
Progress on technology projects is often shrouded in mystery. Yet customers need to understand where we are, and bad news does not age well. So, transparency is a critical factor in any good technology environment.
The essence of innovation is conflict between the old way and something new. In any innovation process there are competing ideas. The best ideas come from testing differing ideas to find the answer. And conflict is essential to that process.