RouteThis helps Service Providers optimize residential WiFi installations, repairs and support, improving customer experience and satisfaction.
Our intuitive cloud platform also enables IoT and Smart Home companies to troubleshoot connectivity issues and minimize returns.
RouteThis uses your customer's smart phone to scan and analyze their home WiFi network, delivering diagnostics to your field and support teams.
Quickly identify, resolve, and support WiFi connectivity or smart home device issues with our intuitive and CPE-agnostic platform.
RouteThis Certify helps Service Providers optimize residential WiFi installations and repairs, while RouteThis Resolve improves remote troubleshooting and technical support for call center agents.
RouteThis Core with the RouteThis Helps app simplifies WiFi-related support with real-time visibility and troubleshooting of your customer's home network.
Our platform gives Service Providers and Smart Home brands the information and data to deliver the best WiFi customer experience.
We are a diverse team of talented and thoughtful individuals who are driven to push the boundaries of what is possible for our customers.
At RouteThis, we understand WiFi connectivity challenges firsthand. That’s why we’ve made it our mission to help service providers and IoT/smart home brands deliver flawless WiFi connectivity to their customers. We built our revolutionary approach with a global network of partners, and it's been transforming WiFi satisfaction since 2017—and we’re just getting started.
To be the platform that empowers our customers to deploy and support exceptional connectivity experiences in the home.
To enable a world where WiFi always works, everywhere.
Emphasize and understand their pains, needs and wants. This is job number one.
Take intelligent risks. Challenge the status quo. Learn from mistakes, and continue to iterate.
Drive action, measure progress, focus on outcomes. Hold yourself, and others, accountable.
Share kind, open, and candid feedback. Work together towards the common goal.