Lexop

THE BEST PAST-DUE MEMBER EXPERIENCE

At Lexop, we're on a mission to completely revolutionize the collections process. Our aim is crystal clear: to make it not just better but the best – more effective, more compassionate, and more user-friendly, specifically for credit unions and their valued members who may be facing past-due challenges. 

We firmly believe in a principle that's simple but powerful: every member, no matter their circumstances, deserves respect and empathy. Yet, the current method of resolving overdue bills is nothing short of frustrating and outdated. That's where Lexop steps in. We've harnessed the power of technology to transform the past-due experience, putting control back into the hands of members, and offering them a way to regain financial confidence. 

We invite you to join us in this mission. Together, we can create a future where financial challenges are no longer obstacles but opportunities for growth and resilience.

At Lexop, we dream big. Our vision is to become the world's leading recovery experience for credit unions and their members. We're committed to setting new standards for collections, and creating a compassionate, efficient, and innovative path forward for all.

Our mission is simple yet profound: to empower past-due customers. We're here to support individuals who may have fallen behind, providing them with the tools and resources to regain financial stability with dignity and autonomy.

We've coined it the "Ripple Effect." Our software equips credit unions to connect with their past-due members like never before, providing an intuitive self-service experience with the click of a single button. In return, members enjoy a flexible, digital solution that empowers them to resolve their accounts at their own pace. It's a win-win scenario, where credit unions thrive and past-due members regain control.

Automate payment reminders in members' preferred digital channels to achieve operational cost savings and enhanced efficiency.

Engage with empathic communication for a better member experience, improved satisfaction, and higher repayment rates.

Collect more late payments by allowing members to make payments through an integrated self-service payment portal.

Analyze real-time data and get insights into campaign engagement, daily payment activity, and member preferences.

Generate time-saving automated workflows that can scale with rising delinquencies.

Provide personalized communication across your members' preferred digital channels.

Deliver a convenient, self-serve payment experience that puts the member in control.

Make better decisions with real-time campaign insights and reports. 

Amir  Tajkarimi

Amir Tajkarimi

  • Co-Founder
  • Chief Executive Officer (CEO)
Michel  Jamati

Michel Jamati

  • Co-Founder
  • CTO: Chief Technology Officer
Michael  Pupil

Michael Pupil

  • VP of Sales
Jonathan  Jenin

Jonathan Jenin

  • VP of Engineering
  • VP of Operations