TraceLink

End-to-End Supply Chain Orchestration with a Single Integration

Leverage the Healthcare and Life Sciences industry's largest digital network of 291,000+ members.

TraceLink integrates companies and orchestrates critical, multienterprise supply chain processes that bridge enterprise silos, radically improving resiliency, cost, service, and predictability.

Integrate Once, Interoperate with Everyone™ for 100% partner connectivity.

Exchange critical business information and collaborate with any supplier, customer, or partner.

Leverage real-time, collective industry intelligence for better business decisions.

With our B2N Integrate-Once model, TraceLink enables visibility across all supply chain partners, by bridging the gaps across capability levels and needs of supply chain partners, and enabling person-to-person, system-to-person and system-to-system interactions.

TraceLink supports all transaction types and maps through an ever-expanding catalog. Our user interface enables partners to use any format (X12, EDIFACT, IDoc, CSV, Custom, etc.), with any method (UI, API integration, asynchronous message integration), over multiple protocols (HTTPS, SFTP, AS2). The Opus platform supports a comprehensive set of business transactions at three integration levels: Business-to-Network, Hybrid, and UI.

There are no initial or continuous fees to worry about. Even as your partners' data formats change, or as you expand your network with new partners and products, our Network Success Team handles all integration updates for you. This allows your team to concentrate on collaboration and expansion, while we make sure your connections with partners stay uninterrupted.

Network onboarding is a seamless part of the TraceLink experience, thanks to our Network Success team, which ensures all integrations across the network with partners and customers are created and maintained. Our unique B2N Integrate-Once architecture allows for any member on the network to modify their integration to the TraceLink network without affecting their connections with network partners.

TraceLink ensures seamless continuous compliance, automatically adapting to changing regulatory requirements and applying these updates across the network.

Global supply chain transformation starts with a pre-onboarded network of companies across the end-to-end supply chain working toward a common goal. Our impact is powered by your business success.

From the spark of innovation in the corridors of the Massachusetts Institute of Technology (MIT) to the expanse of the digital cloud, TraceLink's story is one of visionary transformation in the life sciences supply chain landscape. This journey was propelled by a team led by Shabbir Dahod, collectively attuned to the seismic shifts required in the life sciences sector. Together, with decades of collective experience, they recognized not only the immediate needs to assure patient safety and drug authenticity, but also envisioned a future where medicines and medical products were accessible to all patients in need through a highly efficient, agile, and resilient global supply chain.

TraceLink, originally born as SupplyScape in the academic halls of Cambridge, Massachusetts in 2003, was fueled by a mission to protect patients from the perils of counterfeit drugs. The early days were marked by pioneering work, as SupplyScape introduced an ePedigree compliance application and product verification solution in 2005 that would lay the groundwork for the U.S. Drug Supply Chain and Security Act (DSCSA).

The company's metamorphosis in 2009 into TraceLink was driven by a passion to bring transformative levels of visibility, collaboration, and intelligence to the global life sciences and healthcare supply chain. TraceLink didn’t just participate; it led the charge in establishing a world standard for product identity, supply chain traceability, and transaction visibility. Driven by the globalization of both supply and demand, and the emergence of complex country compliance requirements, the company's cloud-based network platform emerged as a beacon of innovation, bringing together 291,000 life sciences and healthcare entities from all over the world, networked together in an unprecedented digital ecosystem.

TraceLink's journey transcends its historical achievements, paving the way towards a revolutionary future. The company's proficiency in track and trace technologies has laid the groundwork for an entirely digital supply chain ecosystem. This evolution marks a departure from traditional problem-solving methods, ushering in a new era where an interconnected network forms the backbone of industry operations. TraceLink's network is not merely an infrastructure; it's a catalyst for innovation, enabling the industry to operate on real-time insights and predictions.

By running end-to-end supply networks on a unified platform with shared applications, TraceLink fosters collective intelligence across the entire supply chain spectrum, from dispensers to material suppliers. This inclusive approach empowers entities of all sizes, from the smallest to the largest companies worldwide, to collaborate effectively. The ultimate goal is to ensure that every link in the supply chain can respond dynamically to patient needs, highlighting TraceLink's commitment to transforming the global supply network through digital innovation.

With accolades from IDC and Gartner to Healthcare Innovations, TraceLink continues to gain recognition as an industry leader and trusted advisor. Its deep involvement in industry organizations like GS1, BSMA, HDA and PDG and presentations at dozens of conferences annually underlines a commitment to excellence and growth in life sciences and healthcare.

We are honored and proud of the acknowledgment and industry recognition we have received for our innovation, thought leadership, and culture.

We understand that the backgrounds, life experiences, and cultures that each of our employees come from contribute to the diversity of solutions that we are able to build for tomorrow. We strive to make TraceLink a safe, inviting, and fulfilling place to work by championing differing viewpoints, practicing transparency from leadership, and continually striving for fair and equitable employment practices.

Shabbir  Dahod

Shabbir Dahod

  • President
  • Chief Executive Officer (CEO)
Nick  Camelio

Nick Camelio

  • Chief People Officer
Paul  Cianciolo

Paul Cianciolo

  • Chief Operating Officer (COO)
Lucy  Deus

Lucy Deus

  • SVP, Supply Network Products
John  Kordash

John Kordash

  • SVP, Cloud
  • CIO
Mike  Mozzer

Mike Mozzer

  • CFO: Chief Financial Officer
Lisa  Reinhold

Lisa Reinhold

  • SVP, Global Customer and Network Success
Bob  Sturim

Bob Sturim

  • SVP of Platform
  • CTO: Chief Technology Officer
Benoit  Eymard

Benoit Eymard

  • SVP, Global Sales