Unlock the unknowns in your customer, employee and patient experience data to improve service performance across channels, increase loyalty, and deliver high-impact operational efficiencies.

Understand customers and stakeholders better.

Quickly make strategic pivots to respond to market demands and prioritize investments.

Gain a holistic view of customer journeys to improve retention and loyalty.

Make customer and stakeholder intelligence available across the enterprise to improve decision-making.

Stratifyd’s experience analytics platform provides a single point of truth to remove data blind spots, uncover prescriptive insights, and keep you ahead of your customers, users and competition.

Enable an enterprise-wide view of customer intel to uncover new insights and focus business on the right opportunities and priorities.

Gain new insights into brand perception and sentiment and quickly respond to emerging needs and competition.

Enable a holistic view of your customer ecosystem to better understand needs, raise service levels and increase retention.

Unify and connect all your structured and unstructured data sources to create a single source of truth. Link insights across the entire ecosystem.

Enable business users and data scientists users to surface new insights in near real time from both solicited and unsolicited feedback.

Get industry-leading model accuracy, robust dashboard visualization and flexible reporting to highlight urgent issues and improve decision-making.

No matter the business unit, use case, or level of technical skill, Stratifyd’s Connected Intelligence helps teams unlock unknowns in conversational analytics, get to insights faster, optimize resources, and up-level business decisions.

Connecting customer intelligence to enable deeper insights and higher service levels

Your organization likely has mountains of customer data spread across disparate sources. That makes it very difficult to analyze for relevant insights in a timely manner. As a result, your business may be slow to respond to changing customer needs and market dynamics.