ThoughtExchange

Traditional Surveys Just Aren't Cutting It

ThoughtExchange gets you high-quality feedback that’s accessible and representative of the voices in your community. Offer engagement that’s meaningful, in-depth, and action-oriented.

Understanding large volumes of qualitative data has never been faster or easier. ThoughtExchange helps you surface better insights through richer, more personalized engagements. And we do the data crunching, so you can focus on caring for students, families, and staff.

Our suite of innovative feedback methods in one platform brings deeper engagement to every experience. Enhance the quantitative data collection you expect with the qualitative engagement methods you need and want to discover nuance that tells the whole story.

With AI analysis integrated throughout the ThoughtExchange platform, participant insights are turned into actionable, targeted solutions in minutes instead of months. Our proprietary AI collects, analyzes, and surfaces insights from qualitative and quantitative data.

AI analyzes your engagement data, combines it with contextual information about your organization, and produces personalized action plans for individuals or groups—within seconds. Spend less time in meetings and more time on effective problem-solving.

ThoughtExchange supports all of your engagement programs in one platform. It’s robust enough for long-term core engagement efforts and agile enough for ad hoc feedback.

We prioritize privacy, security, and responsible AI in everything we do by meeting the highest compliance standards in the industry. We ensure the data your participants share is protected and private, and our proprietary AI analytics can only access the information you provide.

In 2009, our team set out to help organizations around the world unlock collective intelligence to solve their challenges. We aim to provide a platform for extraordinary respect and thoughtful discussion on even the most complex and divisive topics. Now thousands of leaders are gaining insights and bringing millions of people together in the business, public, and education sectors using ThoughtExchange.

Since our founding more than a decade ago in the small ski town of Rossland, BC, we’ve expanded our remote-first company to include a distributed workforce across North America. We operate our workplace on our core values of extraordinary respect and generous curiosity, because we want our employees to be our biggest champions.

We’re committed to a world that includes everyone’s perspectives on the decisions that affect them. We want employees to feel heard and valued, communities to listen to diverse voices, and leaders to build inclusion and anti-bias into their decision-making. We’re committed to internal and external initiatives around Anti-Racism, Diversity, Equity, and Inclusion, and Social Impact Partnerships with select nonprofits, charities, grassroots coalitions, and Indigenous-led organizations.

Dave  MacLeod

Dave MacLeod

  • Chief Executive Officer (CEO)
  • Co-Founder
Lauren  Kelly

Lauren Kelly

  • Chief Commercial Officer
Andrew  Oh

Andrew Oh

  • CFO: Chief Financial Officer
Jim  Firstbrook

Jim Firstbrook

  • President
  • Co-Founder
Chris  Randall

Chris Randall

  • Chief Customer Officer
Alex  Chapple

Alex Chapple

  • Chief of Staff
Chris  Mussell

Chris Mussell

  • VP & Chief Trust Officer
Joe  Baker

Joe Baker

  • General Manager, Corporate Vertical
Joe  Gnocato

Joe Gnocato

  • VP Research & Development
Juliette  Franklin

Juliette Franklin

  • VP Finance
Lea  Scherck

Lea Scherck

  • VP People
Matt  DeBock

Matt DeBock

  • VP Legal
Sumesh  Narayanan

Sumesh Narayanan

  • VP of Product