Supportbench empowers your team with intuitive all in one tool designed to enhance efficiency, satisfaction, and customer loyalty.

Streamline and centralize your customer interactions across multiple channels, with powerful email management that keeps conversations organized and efficient.

Ensure every case meets your service standards with robust SLA tracking that gives you real-time visibility into response times and accountability.

Empower your team and customers with easily searchable internal and external knowledge bases, delivering fast, consistent answers and reducing time to resolution.

Ticketing, a robust internal/external knowledge base, customer portal, turn-key AI; Everything is seamlessly built into Supportbench.

AI is included right out-of-the-box, unleashing efficiencies from your team, and giving you insights you've never had before without you doing anything.

With unique scaled pricing, you get world class customer service software without paying a cent more for the modules and tools you need to get sh!t done.

Gain a comprehensive view of all customer interactions and support processes, enabling proactive management and immediate insights from contact and account overviews.

Supportbench is on a mission to empower growing B2B businesses to deliver exceptional support experiences. Customer support teams are the gateways to understanding customers to grow your business. 

That’s why we built an omni-channel customer support software focused on companies that are growing, giving them the tools, visibility, and affordability they need to take their support teams to the next level.‍

We focus on all businesses that have more complex customer relationships, and those that need more attention.

We are proud to have started our journey by serving growing businesses that have LTVs above 20k$ contract value.

Diversity is at our core and instills 3 values at Supportbench.