Connexa

Driving Customer Service Through Human Connection

Connexa's all in one platform helps you reply to every email, every DM to deliver a great customer experience 

Connexa’s all in one platform streamlines customer inquiries across your digital sale channels 

 

Connexa provides you with personalized, easy to read analytics to understand your customer concerns 

Make your everyday customer service workflow simple and a stress free process

Respond to frequently asked questions using the Notepad feature, where you can select templates instead of writing new responses

Using the Analytics Dashboard, you’ll have access to easy to read insights on your customers most frequent concerns so you can make decisions that speak to your customer's needs 

Don’t let any inquiry or complaint go unnoticed. Using the Customer Feedback section, you can send information about specific or reoccurring issues directly to your team